Business Processes Monitoring

Contextual, mission critical business
data, provided to the stakeholders
across organization right on time

We at Skywind are frequently being asked by potential prospects:
“How Skywind 4C™ is different from existing BI solutions?”

Well, the main difference is that Skywind 4C™ and BI solutions are answering on different questions. While BI systems answer mostly on the “How many/ How much?” types of questions, Skywind 4C™ provides much wider range of answers, on qualitative questions like: “What happened?”

Imagine a Business Bottleneck types of “What Happened?” events like:

  • Billing Document is failed to be posted to
  • Financial Accounting
  • IDOC's based Billing process is failed (invoices are failed to be sent via EDI)
  • Currencies update process that was scheduled to run at 04:00 AM did not run…
    Purchase Orders are pending approval for more than XX days
  • Deliveries were not billed for more than XX days after actual goods issue

Those types of occurrences are not traceable by BI systems. Moreover, such events have to be pushed to a person responsible in a moment of their occurrence, which is regularly not supported by BI paradigm.

Providing laser focused, actionable data about inconsistent or suspicious business events in real time, is the main purpose of Skywind 4C™ Business Bottlenecks package.


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Detect and prevent frauds

4C™ risk mitigation alert library provides alerts catered for business events that are considered fraudulent and or scheming as:

  • Extremely high sale discounts

  • Exceptionally high credit notes

  • Changes in vendor's bank details

  • Suspicious merchandise returns

  • Exceptionally high compensations

Prevent financial losses

Apart from intentionally misconduct behavior, 4C™ risk mitigation alert library brings alerts for prevention of wide range of events for human errors such as:

  • Delivery of goods is blocked

  • Goods are delivered but not billed

  • Proof of delivery is not confirmed

  • Documents are not posted to FI

  • Issues with customer's credit limit

Alerting on business bottlenecks

4C™ Business Continuity alert pack helps to track failures, interfering with business processes. Examples of such negative events that can be avoided with the help of 4C™ are :

  • Vendor's invoices were not posted

  • Materials are blocked

  • Requisitions pending approval

  • Orders pending approval

  • Critical documents failed to print

Increasing efficiency of SAP usage

4C™ helps to shorten and stabilize the business cycle by controlling possible bottlenecks in the sales and purchase processes. Here are some examples:

  • Currencies update didn't start

  • Sales Order creation failed (EDI)

  • Sales Order update failed (EDI)

  • Sending Purchase Order failed

  • Internal Orders have no settlement rule

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